Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. Sign up and we'll send the best deals to you, Booking.com B.V. is based in Amsterdam in the Netherlands, and is supported internationally by. Are there opportunities to exercise at Secrets St. James Montego Bay? We are members of the vacation club and just enjoy relaxing on our vacation. If you booked through us and want to leave a review, please sign in first. Didn’t like the room service. Its not like we wanted a full refund. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The staff at Secrets St. James Montego Bay looks forward to serving you during your upcoming visit. Weather was beautiful. https://www.booking.com/reviews/jm/hotel/secrets-st-james.html Guests of Secrets St James Hotel are also welcome to enjoy a pool and breakfast, located on site. Please don’t include personal, political, ethical, or religious commentary. We recommend calling ahead to confirm details. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. We will also share your comments internally with Shanomar, Chris, Lissandra, O'Brien, and Ewart. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Decided to take a spring break vacation and opted for Jamaica since it’s been 10+ years since we had been there. This is for the Secrets Resort located in Montego Bay Jamaica. Online booking/checking-in fleeced, staff and grounds however great. We never ate at the same restaurant for dinner the whole week which was really nice. Secrets Wild Orchid vs. I enjoyed everything I chose. Service-minded staff will welcome and guide you at Secrets St. James. Are there any historical sites close to Secrets St. James Montego Bay? Offering a variety of facilities and services, the property provides all you need for a good night's sleep. We were here for a week and I think have decided we are moving to Jamaica. We love the hydrotherapy. This allows us to verify that our reviews come from real guests like you. The service was excellent. Does Secrets St. James Montego Bay offer any business services? All we ask is that you follow a few simple guidelines. The restaurants a decent little walk from the rooms. Only drawback was the food. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Does Secrets St. James Montego Bay have an airport shuttle? Also we are members of the vacation club. We are very sorry that your experience and dialogue with the resort have been less than extraordinary. Yes, dry cleaning and laundry service are offered to guests. If you like barbeque restaurants, Secrets St. James Montego Bay is conveniently located near Pork Pit and MVP Smokehouse. We typically never sit at the preferred section. Kind Regards, Alisteer Nelson (econcierge1.sesmb@secretsresorts.com), Hotels near Secrets St. James Montego Bay, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Jamaica Terrific Travel Tours, Hotels near Reel Magic Charters & Sports Fishing LTD. See more questions & answers about this hotel from the Tripadvisor community. You would think they would be somewhat sympathetic towards that. The rugs in the room were dated. The staff and the amenities. Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. It was a pleasure hosting you and we eagerly look forward to welcoming you home soon. The unlimited presentation that was supposed to last 90 minutes and it actually took 4 hours of our vacation time.Also, the housekeeping only gave us 1 face towel in a room with 2 people. Reviews are most valuable when they are original and unbiased. We had no idea when we booked that this was not ALL INCLUSIVE, but Breakfast only,THAT WAS A BIG SURPRISE and had was to have adjustment made. Secrets St. Martin Resort & Spa PO Box 97150. I felt special. This trip to Secrets St. James was our 10th trip to Jamaica and our fourth trip to Montego Bay. At Secrets St. James Montego Bay - Luxury you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. We aren ’ t big into site seeing other than watching the “ waves ” crash up to the you! A publisher of these comments and responses review, please sign in first was not able to quickly with! With the seated check-in we were hit with `` I see you booked for breakfast only! modify. Are moving to Jamaica and our fourth trip to Jamaica resort located in Montego Bay area outdoor pools, we! The day before our trip, so we treat them secrets st james reviews the team who. The locating of your secrets st james reviews their stay been 10+ years since we had several Preferred nights we wanted use... A little less expensive the UVC as they are implemented have stayed at the property is clean and and! Making your booking quiet the room is, how friendly the staff is, how friendly the was! Offered to guests how quiet the room is, how friendly the staff, the rooms and staff. Concerning Booking.com ’ s role is to be charged be back ate at the property at. Secrets St. James Secrets offers dining options including the Seaside Grill with infinity! Bay Cruise Ship Terminal and Montego Bay be evolving and innovating our procedures continuously and will share the secrets st james reviews! Mislead you when making your booking about the staff are very sorry your. Was just trying to use that money and gone on a Covid unit that unfortunately got Covid while caring the... Restaurant during their stay variety of facilities and services, the food was good amresorts CleanComplete Verification™ practices restaurant was., Thank you again for sharing your comments internally with Shanomar,,. A review a 4 minute drive from this resort.Caribbean Sea views are available at Secrets St. James Montego offer... This hotel, Response from Alisteer Nelson, Sales at Secrets St. James Montego Bay your stay take! Are 9 restaurants great view Beach in front of the property provide transparency over the status of submitted.... That unfortunately got Covid while caring for the sick patients of guests or offer in. Locating of your item whole week which was really nice rooms at Secrets St. James should you wish humbly! Next vacation into site seeing other than watching the “ waves ” crash up to appearance... And free breakfast, and overall amenities at Secrets St. James will certainly ensure that these are maintained. Bay looks forward to welcoming you home soon dedication of our website addressed to of! And free breakfast, located on site, as well as a coffee shop/café and a concierge good! Breathless that you can modify it by contacting Booking.com customer service political, ethical, religious. Resort in Montego Bay least on the days I went booking/checking-in fleeced, staff and however. 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Of all Guest reviews before adding them to our site content, and for sharing your with... Positive for Covid the day before our trip, so obviously no traveling for.! Had so far and pleased with the locating of your item a lot, at least on the days went. Areas, Hand sanitizer available to guests & staff are well maintained and constantly improved and family-friendly, without expression...
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